Database Management Services

To maintain personalized relationship with the customer and to know their requirements, options and choices, it is necessary to maintain a customer's database of both existing and prospects. This is a major tool adopted by our Customer Relationship Management Services Group.

A continuous research, updation & follow-up on this is required to build a competitive edge in the market. SM Telesys offers these services as a standalone or combination of our various other services.

I. Data Entry
II. Data Capture
III. Data Processing
IV. Raw Data Management & Analysis
V. Information/ data verification, validation & updating
VI. Customer Data Management.